FAQ's
GENERAL
Q. Are BiaBelle products Vegan?
Yes! BiaBelle Beauty is proudly Vegan with all recyclable packaging
Q. What is the best way to contact you?
The best way to contact us with a query is via our email info@biabellebeauty.com. Any DMs sent will be redirected to our email.
Q. How long does shipping take?
Check out our Shipping Page for all the latest info. Please allow for some delays due to Covid-19. Thank you for your support during this time.
Q. My tracking link isn’t working.
If your tracking link isn’t working, try opening the shipping company in a new tab and inputting the tracking number manually and this should work.
Q. Do you ship internationally?
Yes, please see our shipping and returns page for our full list of countries that we ship to
Q. Is your packaging recyclable?
Yes, all of our packaging is recyclable and environmentally friendly. This is very important to all of us at BiaBelle Beauty.
Q. Is BiaBelle Beauty Eco Aware?
Yes, not only is our packaging recyclable but so are our boxes we use for online deliveries along with our recyclable bubble wrap!
Q. Do you offer a discount to professionals / students?
Yes, we offer a 25% discount for Professional Makeup artists and 15% for Makeup students. You can email us at info@biabellebeauty.com for more information. Discount applies to BiaBelle cosmetics.
Q. How do I contact customer service?
We are here to help in any way we can to ensure you get the best service from BiaBelle Beauty. You can contact our customer care team at info@biabellebeauty.com Please allow for up to 48 hours working days response time.
Q. Has BiaBelle won any awards?
Yes, we have won the Network of Enterprising Women South Dublin 2021 with the Local Enterprise Office.
We also placed as runners up for our BiaBelle Tan in the beauty category for the Irish Made Awards 2020 by Irish Country Magazine after only being on the market for 8 months!
We were also nominated for VIP Magazine's Power of Women Awards 2021 for Beauty.
BIABELLE TAN RANGE
Q. Is the BiaBelle Self Tan Vegan Friendly?
Yes! Our Tan is 100% Vegan friendly and not tested on animals. It was developed and manufactured in Ireland.
Q. Can BiaBelle Tan be used on Eczema / Psoriasis / Sensitive Skin?
Yes it can, we have seen some incredible results with BiaBelle Tan not only working well with problem skin but actually clearing it up! See our reviews section here to see the results for yourself.
We would always recommend a patch test first & we do not claim our Tan clears or works with problem skin, these are simply some incredible reviews from our amazing customers.
Q. Is BiaBelle Tan safe to use during pregnancy?
Yes, however we would always recommend a patch test first
Q. Does BiaBelle Self Tan or the Golden Filter Face Tan contain nuts?
No. The BiaBelle Tanning range does not contain any nuts
Q. Is the BiaBelle Tan Paraben Free?
Yes our whole Tanning range is Paraben free
Q. What is the best way to store my BiaBelle Tan?
You should always store your Tan standing upright and in a cool dry place. Keep out of sunlight
Q. Can I use BiaBelle Self Tan on my face?
Yes, we recommend applying 10 minutes after moisturising your face for a more flawless finish
Q. How do I ensure to get the best Tan when applying?
Preparation is EVERYTHING! If you apply Tan to dry skin or skin that has just been exfoliated, the Tan will separate on the skin and can give that "scaley" affect (especially with the darker shades). You need ensure the skin is hydrated, moisturising every day before application, and do not shave or heavily exfoliate the same day as application. Shaving before application will open your pores and this could result in "spots" of Tan on your skin. If you must shave the same day, ensure to run cold water over the area shaved for a few seconds to help close the pores.
Q. What is the best way to remove my BiaBelle Tan?
Moisturising is key. Ensuring to moisturise your body at least once or twice a day while wearing the Tan will help greatly with a more even fade and will also prolong the life of the Tan. After day 2 we would recommend to lightly exfoliate every day in the shower to remove dead skin cells and then when you are ready to remove fully you can exfoliate properly.
Q. What is the main recommendation you would give to get the perfect Tan application?
Moisturise! We cannot stress this enough, not moisturising in the lead up to application and while wearing the Tan is like driving a car with no wheels!
Q. Do you sell Spray Tan Solution?
Yes, we sell our Professional Spray Tan Solution for trade only. If you are interested in stocking our BiaBelle Spray Tan please contact accounts@biabellebeauty.com for more info.
BIABELLE MAKEUP
Q. Is BiaBelle Makeup Vegan friendly?
Yes, all our makeup is Vegan friendly and not tested on animals. All of our makeup is made in Europe.
Q. Where is the BiaBelle makeup made?
All BiaBelle makeup is made in Europe
BIABELLE LASHES
Q. What are the BiaBelle Lashes made from?
All of our lashes are faux mink and made from synthetic material
Q. How do I cut the lashes to the same size as my eye?
Cut the outer end of the lash with scissors as much as needed. Never cut the inside of the lash as this can make the lash lose its shape
Q. What is the best way to care for my BiaBelle lashes?
Head over to our YouTube channel for the best tips and tricks (BiaBelle Beauty Youtube Channel)
Q. Do the lashes come with glue?
DUO Glue is sold separately, click here to shop
Q. Can the lashes be reused?
Yes, all of our lashes can be reused up to 20 times if treated with care. Head over to our YouTube channel for more helpful information (BiaBelle Beauty Youtube)
STOCKISTS
Where can I buy BiaBelle products in shops?
BiaBelle is stocked in shops all over Ireland & Northern Ireland. Click here for full list
How do I become a BiaBelle Stockist?
Please contact accounts@biabellebeauty.com for more info
Can I become a stockist outside of Ireland?
Absolutely, we would love to hear from you! Please contact us at accounts@biabellebeauty.com for more information