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Shipping & Returns Policy
Please note, for a short period of time we will not be shipping to the UK. We hope to resume shipping as soon as possible and we're working very hard to do so. If you ordered from the UK after the 30th December please allow for delays as we are currently switching couriers which took longer than expected.
UPDATE 25th Jan -We are happy to say we are back shipping our current UK orders, please allow for a few days until you receive your dispatch email as we are working hard to get through our backlog and unfortunately are short staffed due to COVID restrictions. We should be back accepting new UK orders this Friday the 29th January. Thank you for your patience during this difficult time, we really appreciate your support. If you have any issues or questions please feel free to email us at firstname.lastname@example.org. Thank you for your patience.
Please allow for some delays with shipping due to Covid-19. Thank you for your support during this time. Our email response time is currently over 24 - 48 hours.
FREE shipping over €50 for Ireland
Depending on the order size and country the order is going to, the shipping rate will be calculated at Checkout.
All orders within Ireland that are placed before 1pm Monday – Friday will be dispatched that day.
Republic of Ireland: 1-3
New Zealand: 14-21
Rest of the World: 10-21
BiaBelle Beauty hope that you are pleased with your product but in the unlikely event that your product is damaged upon arrival we will refund your item including original postage/shipping cost, providing it has not been used or washed and is returned to us in the original package within 21 days from the date of purchase.
We do not accept returns for cosmetic items for health and hygiene purposes. This includes any Makeup, Tan and false Lashes.
Please contact us at to obtain a Returns Form which will give details on how to return the item. All returns must be accompanied by a completed Returns Form along with the original packaging. Beauty Products cannot be returned due to health and hygiene reasons.
Returns will be processed as soon as possible. If you have not received your refund within 21 days of returning item(s) to us, please contact us and send us your proof of postage from your Post Office. We do not accept returns on sale items except where required by law. BiaBelle Beauty will not be responsible for postage cost on returns. Please ensure that you have evidence of posting your returns from your Post Office.
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